Privacy and cookie policy SDC Merchandise Shop

Updated February 11, 2021

We value your privacy and appreciate that you trust us in protecting your data. This privacy policy explains what information we collect from you, why we do this and how we protect that information. Your rights are also summarized and it is stated how you can exercise your rights, for example by contacting the SDC Merchandise Shop customer service.
However, this policy does not apply to information collected about you by third party websites that provide links or advertisements and are accessible from our website. The information collected by these third party websites is subject to their own privacy policies.

Who are we?

The party referred to as’ we ‘or’ our ‘in this privacy and cookie policy is SDC Merchandise Shop, a trade name of RJB Agenturen with Chamber of Commerce number 80016634, located at’ t Woud 45B, 3232 LN Brielle, the Netherlands. Our data protection officer can be reached at info@shopsdc.com.
If you have a general question about the website, would like to update your marketing preferences or change your details, please go to the ‘Contact’ page on this website and contact our customer service.

What information do we collect?

This section of our privacy policy describes the different types of information that are collected by SDC Merchandise Shop, whether it is done automatically or whether you provide that information yourself voluntarily.

Information collected automatically

• Your IP address

• The internet browser and the device you are using

• Data passed on through applications that you have downloaded from our website

• The date and time you visit our website and how you use our website and its content

• When you place orders: your purchase and payment history

If you are a registered SDC Merchandise Shop customer, we will associate automatically collected data with information we collect about you as described below. We use this information for a number of purposes, as described below.

Information you provide when you create an account or make a purchase

• Naam

• Contact information (such as email address, physical address, telephone numbers)

• password

• Payment information (such as credit card information or bank account information)

Information you provide when you personalize a product

When you personalize a product on our website, you may provide text or images that contain personal information, such as contact information on a business card.

Information you provide when you write a review, enter a competition or contact customer service

If you provide such personal information when reviewing a product, the processing of that information will be governed by the applicable Reviews and Reviews terms and conditions. Please note: reviews posted on our website are public, so only include information that you don’t mind being made public.

If you enter a contest or raffle, you can share information about it, and we will make that information public if you are the winner.

You may also provide personal information when you contact our customer service representatives.

You have the option not to provide any personal information. However, you will then no longer be able to use some functions of our website and you will not be able to place orders for our products. This also applies if you refuse to allow us to place certain cookies on your device. Then our website has only limited functionality (more information about cookies can be found below).

The website is not intended for use by children / young adults under the age of 21 and children under the age of 21 are not permitted to create an account or otherwise provide their personal information.

Why do we collect this information?

We use the information we collect about you for the following purposes:

• To be able to deliver your order and to provide customer service related thereto;

• To maintain, improve and manage our website;

• To inform you about products and services that you may find interesting;

• To be able to make you offers together with our partners;

• To improve and personalize your online experience, our services and our communication with you;

• To detect and prevent fraud;

• To improve the security of our network and our information systems;

• To gain more insight into how our visitors use our website and to determine how effective our promotional campaigns and advertisements are.

Who has access to your data?

We limit access to your information to employees who need the information and are obligated to protect that information and keep it confidential.
We may transfer your data to countries outside the European Union and Switzerland, for example to the United States. If we transfer your data to countries outside the European Union or Switzerland, the transfer is subject to an agreement with standard contractual clauses in accordance with Article 46 of the EU Regulation 2016.679 of the European Parliament and of the Council of April 27, 2016 (the “GDPR ”)

We may also provide the information we collect about you to other companies that process this information on our behalf, such as companies that help us with:

• Processing or delivering your order

• Storing and securing data

• Processing payments

• Marketing, Analytics and Fraud Detection or Activities

• Customer service

We may also share this information as required or permitted by law, such as when we believe it is necessary to participate in an investigation of activities that are alleged to be illegal, to enforce our terms of use or to enforce our rights or protect property or that of others.
Finally, we may share your data with one or more external parties in the event of a merger, acquisition or reorganization in which we are involved.

How long do we keep your data?

We will only keep your personal data for as long as is necessary for the purpose for which it was provided or for as long as is required as required by law.

What rights do you have to view your data and determine the use of your data?

You have the right to

• View your personal information

• Unsubscribe from marketing or withdraw any specific consents you have given us

• To see which personal data is processed by us

• Have errors in your personal data corrected

• Have your personal data deleted (or changed so that you are no longer recognizable) or limit the way we use your data. But in both cases, it only applies under special circumstances as prescribed by law

• File a complaint with your local data protection authority

How can you exercise these rights?

You can contact customer service to exercise the rights listed above. To do this, go to the ‘Contact’ page on this website.

Finally, you can also submit your request by sending a letter to SDC Merchandise Shop, located at ‘t Woud 45B, 3232 LN Brielle, The Netherlands. Please provide your name, e-mail address, postal address, telephone number and your specific request. Even if you choose to be listed with people we don’t email, call and don’t send mail to, we may still communicate with you through these methods about your orders, your account, or other administrative matters.

How do we protect your data?

We have designed tangible, electronic and procedural safeguards to help us protect your personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you open an account at SDC Merchandise Shop, you choose a password to protect your account information. Choose a strong password and keep it in a safe place.

What are cookies and why do we use them on our website?

Cookies are small information files that are provided with a unique identification code and then stored on your device when you visit certain web pages. Cookies are useful because they enable a website to recognize a user’s device. Like most websites, our website uses cookies that allow you to navigate efficiently between pages, remember your preferences and improve your experience on our website in general. They can also help keep the ads you see online relevant and safeguard your interests.

In order for you to have a good experience using our website, as well as using the online store feature and design options, your computer, tablet or mobile device (“device”) will need to accept cookies.

We also work with selected companies who may also place cookies on your device during your visit to our website. They use the information via these cookies to show you advertisements about various products and services. They may also use the cookies to track your response to their ads, to measure the effectiveness of their ads, or to give rewards or points to visitors who respond to their ads.

If you do not accept cookies, certain functions on our website will not work. If you prefer to delete or manage the cookies from our website or another website, see the explanation below on how to manage cookies.

What types of cookies do we use on our website?

Our website uses the following types of cookies:

Strictly Necessary Cookies
These cookies provide the services you have specifically requested on our website and are essential to enable navigation on our website and to use various options, such as ordering and paying for products.

Operational cookies
These cookies collect anonymous information about the pages visited. They collect information about how visitors use the website, for example which pages they visit the most, and whether they receive any error messages from certain web pages. They do not collect information that identifies a visitor and are only used to improve how the website works.

Executive cookies
These cookies allow our website to remember the choices you make (such as your username, language or region you are in) and provide you with better, more personalized functionality, including access to My Designs and products that you designed or ordered through us. These cookies can also be used to store changes you have made to the text, fonts and other parts of the web pages that you can customize.

Advertising cookies
These cookies are used to deliver advertisements that are relevant to you and that may interest you. They are also used to limit the number of times you see the same ad and boost the effectiveness of a campaign. These cookies are usually from third parties.

Cookies from third parties
When you use our website, you may see content from a company other than us. Even if you share certain content from SDC Merchandise Shop with friends via social networks such as Facebook and Twitter, these social networks may also use cookies.

We do not have access to or control over the cookies of these companies or third party websites. We recommend that you consult the websites of these other parties for more information about their cookies and how to manage them.

How can you determine which cookies are placed on your device?

Cookies enable you to use certain functions of our website and we therefore recommend that you allow them. Please note that our website will not work properly if you disable or delete certain cookies.

In the Help menu of most browsers you will find information on how to prevent your browser from accepting new cookies, how to set the browser to notify you when you receive a new cookie and how to disable cookies completely. You can also disable or delete similar data used by the browsers add-ons, such as Flash cookies, by changing the add-ons settings or by visiting the website of their manufacturer.

If you want to disable cookies created by sharing content from SDC Merchandise Shop, via Facebook or Instagram for example, we recommend that you consult the websites of these parties for more information about their cookies and how to manage them.

For more information about third-party cookies and how to disable them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

Changes to this Privacy and Cookie Policy

SDC Merchandise Shop may regularly adjust this privacy and cookie policy by posting an amended version of this policy on our website. We reserve the right to change this policy at any time, so please review it regularly.